Leading and Managing People

Leading people includes gaining the respect and acceptance of others and inspiring them to follow a certain direction.

Managing people involves achieving results through the work of others

Measures

1. Ability to identify appropriate direction and purpose for self and others;
2. Communicate direction and purpose to inspire commitment of others;
3. Develop plans to ensure that the right people are in the right jobs at the right time;
4. Identify and provide appropriate learning and development opportunities;
5. Design work participatively to meet job and people requirements;
6. Give feedback and manage individual performance;
7. Use open two way communication and involve others in decisions and problem solving;
8. Motivate staff and foster innovation, creativity and excellence;
9. Develop and maintain team harmony and resolve conflict;
10. Delegate responsibility appropriately;
11. Manage staff in accordance with organisational regulatory requirements as specified and intended;
12. Model shared behaviours in the work place.