I have of course called the service provider again and this time I complained about their technicians and the advice that they have provided up to this point.
Frankly had it not been for my own previous history with computers and my careful recording of all of the changes that they managed to suggest (none of which worked and all of which got me deeper into trouble) I am aghast at the technical competence of the people who now work at this company.
AAARGH!!!
I am tempted to send them a bill for the costs of the calls I have lost and the time I have put in correcting their errors.
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