Ask The Team Doc: "Turn That Team Whiner Into A Winner
Wednesday, February 16, 2005
Convert a whiner on your team into a winner. Listening to the complaints of a pessimist on your team may help you find gaps in a new process or procedure. Ask that person what they recommend, what actions they would take, and how it could it work better. Put them to work on the solution."
Pete's Points:
Could not have said that better myself.
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