I am simply amazed at the latest advertisement from our NRMA (National Roads and Motorists Association) - Just imagine a couple on their wedding day right when the minister is popping the important question: "will you take . . ." and the mobile rings. The bride digs it out of her gown and answers the call which is from an NRMA customer. She has to pretend - in order to deliver a high level of customer service (you know when your calls are recorded) that the caller is not calling at an inconvenient time.
I have heard of dedication, I have heard of being available 24x7 but this is ridiculous - even for ad agencies.
Someone should tell both the company and the ad company that there are laws which support occupational health and safety and a call from the medical profession to introduce a balance between work and life for most people to avoid getting sick.
WHEN are we ever going to learn?
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